How to lower your internet bill
Most households can cut their internet bill without losing anything they use. Start with the items that take one phone call.
- Promotional prices end. Put the date in your calendar.
- Renting a modem for years costs more than buying one.
- Many homes pay for more speed than they use.
1. Find out when your promotion ends
Most plans start at a promotional price for 12 or 24 months, then rise. Your bill or broadband label shows the regular rate. Set a reminder a month before the change so you can act before the higher bill arrives.
2. Ask for the current offer
Call your provider, say the price has become too high, and ask what promotions are available on your account. Be polite and specific. If the first agent cannot help, ask for the team that handles cancellations.
3. Stop renting equipment
Rental fees of $10 to $15 a month add up to $120 to $180 a year. On cable you can usually buy an approved modem and your own router. See our guide on renting or buying.
4. Right-size your speed
If you pay for a gigabit and live alone, a 200 or 300 Mbps plan will feel the same. Use the speed estimator to see what your home needs.
5. Turn on autopay and paperless billing
Many providers take $5 to $10 off each month for it. Check whether the discount requires a bank account rather than a credit card.
6. Check for a bundle discount you already qualify for
Some providers discount home internet for customers who also have their mobile service. It is only a saving if you would keep both anyway.
7. Look for assistance programs
The federal Lifeline program takes up to $9.25 a month off for eligible households. Many providers also have their own low-cost plans. See help for low-income households.
8. Compare what else reaches your address
A second provider on your street is the strongest bargaining tool there is. Even if you stay, knowing the alternative price helps the call in step 2.
Common questions
Can I negotiate my internet bill?
Often, yes. Providers have retention offers for customers who ask, especially near the end of a promotion.
Why did my internet bill go up?
The usual causes are a promotion ending, a new or increased equipment fee, or a data overage charge.
Is it cheaper to switch every year?
It can be, but weigh install fees and the time involved. One call to your current provider each year gets most of the saving.