Home internet in Richmond, VA
In Richmond, 72.3% of homes use cable, fiber or DSL and 10.5% get by on a phone plan alone. What that means when you order at a Richmond address, plus a ZIP check against our call list.
- 85% of Richmond households are connected; 15% have no subscription (U.S. Census Bureau).
- Wired broadband: 72.3% of homes, 4.4 points below the Virginia figure.
- Call line covers 14 Richmond ZIP codes: 23219, 23220, 23221, 23222, 23223, 23224....
What the Census says about Richmond
| Households | Richmond | Virginia | United States |
|---|---|---|---|
| With an internet subscription | 85% | 92.2% | 92.2% |
| Wired broadband (cable, fiber or DSL) | 72.3% | 76.7% | 76.3% |
| Cellular data plan only | 10.5% | 11.5% | 11.9% |
| Satellite internet | 4.5% | 6.9% | 6.6% |
| No internet subscription | 15% | 7.8% | 7.8% |
City: U.S. Census Bureau, American Community Survey 2023 5-year estimates, table S2801 (Richmond city, Virginia, 102,145 households). State: 2023 1-year estimates. US: household-weighted average of the states.
Which connections reach Richmond homes
72.3% of Richmond households have a wired line (cable, fiber or DSL), 4.4 points below the Virginia figure of 76.7% and 4 points below the national 76.3%. Among the 9 Virginia cities on this site, Richmond ranks 9th for its wired share.
Most Richmond homes have a wired option, but a fair share do not use one. If your street has only an older DSL line, a 5G home internet plan may beat it on speed; if cable is there, it is usually the stronger choice.
10.5% of Richmond households rely on a cellular data plan alone, 1 point below the Virginia figure of 11.5%. For those homes a 5G home router on the same network is the usual next step up.
The rest of the picture: 4.5% of Richmond households use satellite (2.4 points below the Virginia figure of 6.9%) and 15% have no internet subscription at all. Those 15,322 unconnected homes are the group most likely to benefit from a plan check and from the federal Lifeline discount.
Where the call line covers Richmond
Our call line covers 14 ZIP codes in Richmond: 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23230, 23234, 23235, 23236, 23237. Enter yours below to confirm, then one call checks every line at your street address. That is 7.7% of all the Virginia ZIP codes on our list and the 1st largest group of any Virginia city.
14 Richmond ZIP codes are on the call list.
Four steps for a Richmond address
- Give the exact street address, not just "Richmond". Lines change block by block.
- Decide the speed first with the speed guide, then listen to prices.
- Ask what the monthly price becomes after the promotion, and what the equipment fee adds.
- Book the install a week or two ahead if you are moving; see the moving checklist.
Statewide figures and the full list of covered Virginia cities are on the Virginia page.
Common questions
How many homes in Richmond have no internet?
15% of Richmond households had no internet subscription in the 2023 five-year Census estimate, against 7.8% for Virginia and 7.8% nationally. Another 10.5% rely on a phone plan alone.
What is the fastest internet in Richmond?
Fiber where it has been built, then cable. Fiber is the only type with upload as fast as download. Which one reaches you depends on the block, so check the address rather than the ZIP alone.
Which Richmond ZIP codes does the call line cover?
14 of them: 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23230, 23234, 23235, 23236, 23237. The ZIP box on this page confirms yours in one step; a covered ZIP keeps the call button active.